CMC's wide range of services is offered within two product tier:

Total Fleet Optimization (TFO)

CMC offers a menu of services for procurement, worldwide fleet maintenance, vendor administration, systems assessments, and cost management.

CMC’s TFO program delivers, via 8 regional offices, the EOS and WorldLink systems, and a field services network of over 400 representatives in 60 countries, scalable outsourcing alternatives in 9 key areas where a combination of industry experience, technical knowhow, inspection capabilities, and information systems can be applied to protect the customer’s investment in intermodal assets.

Procurement

  • Specification review and technical advice
  • Factory selection, contracting
  • Standards compliance (ISO, UIC, ICC, AQIS, etc.)
  • Liaison with classification agency for CSC approvals
  • New build inspections, monitor manufacturing line
  • Acceptance process
  • Warranty enforcement

For more information call, or email sales@cmcintl.com

Assist customer in all aspects of the asset purchase process and guaranty the highest production quality

Vendor management

  • Depot selection
  • Contract negotiations
  • MAH / MAM design and implementation including coding protocols
  • EDI implementation/training
  • Auto-approve programs
  • FiFo programs
  • Payments and self billing programs
  • Depot audits
  • KPI setting, vendor agreements, monitoring

For more information call, or email sales@cmcintl.com

Build and maintain the customer’s global depot and repair service network

Repair cycle monitoring

  • Office estimate review (using EDI and digital imagery)
  • Field surveys
  • Timely dispute management
  • Manage depot approvals
  • Monitor repair productivity
  • Monitor repair quality, post repair inspections
  • Out-of-service cases (long-standing repair, sale units)

For more information call, or email sales@cmcintl.com

Minimize equipment turn times and quality of assets

Cost management

  • Ensure MAH / MAM compliance via automated and manual tariff checking
  • Ensure most cost-effective repair methods are used
  • Identify and trace previous or duplicate repairs
  • Upgrade cost management
  • Third Party Claims
    • Improper repairs
    • W+T
    • Warranty
    • Handling
    • Old damages
    • On-hire exceptions

For more information call, or email sales@cmcintl.com

Control direct and indirect costs of repair and maintenance

Inventory control

  • Proactive repair management in lowest-cost locations
  • Positioning for best repair, logistics or sell results
  • Managing country-specific container grading or PTI programs and requirements
  • Pre off-hire programs

For more information call, or email sales@cmcintl.com

Leverage customer transportation options to optimize repair operations

Lease Administration

  • Booking and off hire pre-clear management
  • On-hire and off-hire inspections
  • Off-hire dispute resolution

For more information call, or email sales@cmcintl.com

Gain fleet flexibility through managing leasing contracts

Dispositions

  • Sell/fix decision making
  • Managing maximum repair limits, by unit type/age
  • Select/manage wholesale traders

For more information call, or email sales@cmcintl.com

Manage the equipment sales processes and maximize residual values

Information

  • Depot performance
    • Estimate accuracy
    • Repair hours compliance
    • Repair quality
    • Timely reporting, EDI compliance
    • Billing accuracy
    • KPI performance
  • Damage experience by equipment type, trade
  • Cost trends analysis
  • Survey effectiveness

For more information call, or email sales@cmcintl.com

Gain detailed understanding of its business and costs

Systems and Communications

  • Vendor EDI
  • Mobile apps
  • Image database
  • A/P integration
  • Interfaces to customer logistics and tracking systems

For more information call, or email sales@cmcintl.com

Integrate trading partner and in-house systems for greater visibility and process control

Inspection Services
CMC’s global network of over 400 representatives in 60 countries are trained to perform various Inspection type from original manufacture through all points in the logistics cycle and life of the container.

New Unit Factory Inspection

Actions

  • Pre-production verification of all raw materials and construction components, including steel, paint, flooring, machinery, foaming, aluminium, etc.
  • Check competency and experience level of the manufacturer’s factory staff and management.
  • Review of factory production line and machinery, manufacturing process, approved specification drawings, container dimensions and construction, including laboratory testing of component parts.
  • Provide continuous inspection of all aspects of the manufacturer’s production process, including manufacture, vendor management and monitoring of order completion and delivery timing of the containers.
  • Check installation of reefer machinery into container unit and review machinery manufacturer’s commissioning testing, etc.

Benefits

  • Ensures containers will be produced with the highest quality manufacturing process before mass production commences to protect the customer’s interrest and to ensure the container will enjoy optimal longevity of useful life.
  • Identifies any improper materials and manufacturing defects which could result in an inoperable container, and possible future warranty claim.
  • Confirms containers have been manufactured in accordance with the agreed specification without defect, in an efficient manner to the highest quality and standard, in accordance with the customer’s delivery timing requirements.
  • Uncovers any defects which might affect the operational reliability of the reefer machinery of the container, and so avoid expensive out-of-service costs and consequent warranty claims.

For more information call, or email sales@cmcintl.com

Comprehensive control of customer container production operations

On-Hire Survey

Actions

  • Check that the container meets the condition criteria specified in the lease agreement between the lessor and the lessee
  • Create a detailed record of the container’s condition, with particular focus on any pre-existing damage or other defect
  • Classify the container as general-cargo, food-grade, or other standard specified by lessee
  • Check reefer container machinery, testing motors for bearing noise and leakage, requesting the download data in all cases

Benefits

  • Ensures that the container will withstand in-service maintenance for a reasonable period of time
  • Guards against lessee being held liable for any damage which occurred before delivery of the container
  • Confirms the suitability of the container to carry the specified cargo.
  • Identifies defects which might affect the operational reliability of the reefer container

For more information call, or email sales@cmcintl.com

Inspection of a container made at the time a shipping line (or other lessee) takes delivery of the container under a lease agreement

Off-Hire Survey

Actions

  • Inspect the container in the lessor’s depot after it has been redelivered
  • Document results of survey to customer, including breakdown of all adjustments

Benefits

  • Checks that items identified as lessee damage conform to the agreed lease terms and to general industry practice
  • Deletes items relates to damage on the container before it was taken on lease by the lessee, wear and tear, warranty and prior improper repairs
  • Confirms that the proposed repairs and repair methods are the most economical
  • Verifies the proposed repair costs are in line with the local market

For more information call, or email sales@cmcintl.com

Independent inspection of the container and of the estimate prepared by the depot when the equipment is returned to a leasing company depot

Condition Survey

Actions

  • Inspect the container and record all impact and other operational damage, as well as wear and tear

Benefits

  • Assesses whether the container is, or at reasonable cost could be, in a suitable condition to carry cargo
  • Determines the most cost-effective next step for the container (i.e. loading with cargo, repair, redelivery to lessor, empty positioning, disposal)

For more information call, or email sales@cmcintl.com

An inspection usually performed in depot to check the condition of a container prior to it being loaded with cargo or estimated for repair

In-Service Inspection

Actions

  • Inspect the container in accordance with the lessee’s specific in-service condition criteria (rather than in accordance with IICL off-hire criteria).

Benefits

  • Ensures the operational safety of the container
    Reduces overall fleet costs
  • Maintains the operator’s reputation with his customers
  • Monitors repair-depot performance and assess the need for depot training and audit

For more information call, or email sales@cmcintl.com

An inspection performed when the container is in use

Post-Repair Inspection

Actions

  • Inspect the quality and completeness of repair work against the repair estimate
  • Instruct depot to correct defective work and ensure that re-work meets required standard

Benefits

  • Confirms that all items on the repair estimate have been completed in accordance with the agreed estimate
  • Ensures that the container can be operated safely
  • Guards lessee facing improper repair charges when the container is redelivered to the lessor

For more information call, or email sales@cmcintl.com

An inspection performed after a container has been repaired

Reefer Pre-Trip Inspection

Actions

  • Check reefer container machinery, testing motors for bearing noise and leakage, requesting the download data in all cases
  • Perform test on container to check that pre-set temperature is reached within specified time and maintained within specified tolerances

Benefits

  • Identifies defects which might affect the operational reliability of the reefer container
  • Ensures that prior to use the container is fully operational

For more information call, or email sales@cmcintl.com

An inspection of reefer containers performed either at time of delivery to the lessee from the lessor’s depot, or prior to the container being loaded with cargo

Tank Cleaning Certificates

Actions

  • Visual external and internal inspection of tank containers and completion of cleaning certificates in required format.

Benefits

  • Maintains lessee’s compliance with applicable CSC requirements
    Identifies internal aggressive pitting, dirt or cargo residue
  • Ensures that the tank container can safely carry hazardous or non-hazardous cargo as required
  • Confirms that cargo is not contaminated with residue from previous use

For more information call, or email sales@cmcintl.com

A periodic inspection of tank containers performed in accordance with international regulatory requirements

Ship-Side Visual Inspection

Actions

  • Inspect containers as they are loaded on or discharged from vessels at port terminals

Benefits

  • Documents missing parts or heavy damages which compromise the structural or operational safety of the container
  • Enables the operator to identify where such damage occurred and to hold the appropriate party to account

For more information call, or email sales@cmcintl.com

A visual external inspection of containers performed alongside vessel during loading and discharge of containers

Warranty Inspection

Actions

  • Verification of container dimensions and construction; laboratory testing of component parts; inspection of damage and wear and tear

Benefits

  • Confirms containers have been manufactured in accordance with the agreed specification
  • Identifies any manufacturing defects which would give rise to a warranty claim

For more information call, or email sales@cmcintl.com

An inspection of containers with defects potentially caused by improper manufacture